Contact Us
If you need assistance regarding an order, or if you have other questions of any kind, contact us by using the telephone numbers or e-mail addresses we’ve provided below.

Direct Accounts
If you are a distributor and have a direct account with Cross, please feel free to contact us via phone at 800-722-1721. Our professional, courteous, Customer Service Group will respond to your inquiry within 1 business day.

Non-Direct Accounts
If you are a distributor and do not have a direct account with Cross, please feel free to contact our Inside Sales team by e-mailing your questions to specialmarkets@cross.com. or by calling us at 877-495-8563. Our professional, courteous Inside Sales Representatives will respond to all calls and e-mails within 1 business day.

End-User Inquiries
If you are not a promotional products distributor and would like to inquire about our products or services, please feel free to contact our Inside Sales team by e-mailing your questions to specialmarkets@cross.com or by calling us at 877-495-8563. Our professional, courteous Inside Sales Representatives will respond to all inquiries within 1 business day.
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