Since our earliest days, Cross has rewritten the rules for putting pen to paper. Our founder Richard Cross was a passionate champion of writing as an art form – a personally rewarding experience worthy of distinguished, expertly-crafted tools. When he established the A.T. Cross Company in Providence, Rhode Island in 1846, he became the leader of America’s first manufacturer of fine writing instruments.
Richard’s son Alonzo Townsend Cross shared his father’s visionary outlook and soon began to revolutionize the writing industry with his patented inventions. Today, Cross is a global innovator, crafting some of the world’s most widely-recognized, top-performing pens for distribution in 140 countries. Through inventive design techniques, exacting attention to detail and our renowned jewelry-quality craftsmanship, we continue to build on our storied history with products for the way we live and work today.
MISSION
TO CREATE A SUPERIOR WRITING EXPERIENCE THROUGH INNOVATIVE DESIGN, UNCOMPROMISED QUALITY, AND OUTSTANDING SERVICE
VISION
TO CONNECT PEOPLE THROUGH PERSONAL STYLE
AND THE ART OF COMMUNICATION
VALUES
CUSTOMER FOCUS | ACCOUNTABILITY
INTEGRITY | PASSION | HONESTY | BRAVERY
AUTHENTICITY | STRATEGIC | CREATIVE
A respected Cross employee, Walter Boss becomes the first in a long line of Boss family members to lead Cross into the 21st century.
Generations have celebrated important milestones, both personal and professional, with iconic Cross Pens. Many have become prized family possessions passed down through the years. Our fine writing instruments are cherished gifts to be used proudly throughout one's journey, whether you're honoring a birthday, graduation, individual achievement or important business deal.
Today, we continue to expand the Cross Collection with cutting-edge designs and multifunctional features. From time-honored classics to new tech-based essentials, Cross Pens become truly one-of-a-kind with a personal engraving. Most Cross Pens can be custom engraved in a variety of styles and gift-wrapped at your request.
No detail is overlooked in the creation of a Cross Pen. Our unsurpassed quality standards and commitment to excellence result in distinctive and exceptionally reliable products for the most discerning of users. All writing instruments are inspected at every stage of production – at least 120 times – to ensure a superior performance. Each instrument is drop-tested nine times in different configurations to guarantee that they’ll remain operational after falling a distance of approximately three feet. Prior to launch, all new finishes are tested for up to 100 hours to ensure that they’re resistant to corrosion and color fading. Every component of every pen is top priority.
To uphold the trust our customers place in Cross, we offer an industry-leading Lifetime Mechanical Warranty that sets us apart from other brands. All Cross writing instruments are unquestionably guaranteed against mechanical failure, regardless of age. Any writing instrument requiring service under this warranty will be replaced with a similar or equivalent item. And all Cross Pens and pencils are designed to be easily refillable and reusable for a lifetime of enjoyment.
